Frequently Asked Questions

General Questions

Is your LEGO® authentic?
Yes. Every single piece we sell, rent, or buy is 100% genuine LEGO® brand. we meticulously sort our inventory to ensure no "off-brand" or "clone" bricks make it into your order.

Where are you located?
We are based in North York, Ontario, Canada (GTA). While we primarily operate online, we offer local services for rentals and collection buy-backs within Toronto and the surrounding areas.

Buying Parts & Sets

How fast do you ship?
Orders are typically processed within 1–2 business days. We offer various shipping methods, from cost-effective Lettermail for small part orders to tracked parcels for larger sets.

Do you ship internationally?
Yes! We ship to builders all over the world. Shipping costs and delivery times will vary based on your location.

What is your "Essential Part" policy?
If your entire build depends on one specific piece in your order, please let us know in the order notes! We will double-verify that specific item's availability before processing the rest of your order.

LEGO® Rentals (GTA Only)

How does the rental process work?
Our rental rate includes a security deposit in case the LEGO is not returned or is returned damaged as well as to deduct per every pound that is missing. We provide via pickup or delivery, a 25x25x25 inch 25lb box (approx. 8,000+ parts) of clean, sanitized LEGO® for parties, schools, or events. We include a lego play mat to pour it into to keep it coontained but making finding parts easy, and packing tape to close and seal and return the LEGO in. Rent for a day, week or even year!. Contact us at 647-859-3825 for current pricing and availability.

What happens if we lose a few pieces?
Don't worry! We know that when kids (and adults) build, a few bricks might go missing under the couch. We don't charge for minor "natural" loss, though we do ask that you try to return as much as possible so the next builder has a full experience.

Selling Your Collection

Do you buy used LEGO®?
Yes! We are always looking to buy authentic LEGO® collections, large or small. Whether it's sorted sets or a giant bin of "gathering dust" bricks, we pay cash.

How do I get a quote?
Send us a few photos of your collection and a rough estimate of the weight. We’ll provide a competitive offer based on current market value.